Training Consortium Certificate Programs

Principles of Quality Management Certification

Requirements: Complete the five core courses (in bold print) and 28 hours of elective courses (in italics). Electives must include at least three of the five core-related areas.

Core Courses

• Quality Commitment: A Philosophy for Success
• Introduction to SPC
• Introduction to Total Quality Management
• Problem Solving
• Team Concepts

Related Electives

• Dealing with Change in the Workplace
• Adapting to a Changing Environment
• Pre-SPC Math (students must have basic math skills to take Intro to SPC)
• Fundamentals of Statistics (students must have a basic knowledge of statistics to take Intro to SPC)
• Review of Control Chart Construction and Analysis
• Kaizen Management
• Total Quality Management for Front Line Employees
• Total Quality Management for Managers
• Quality Circles
• Fact Based Decision Making
• Team Consensus Building
• Team Decision Making
• Facilitation Skills
• Effective Team Meetings
• Resolving Team Conflicts
• Team Dynamics
• Team Goals and Objectives
• Team Leadership