Communication in the Workplace
- The Art of Effective Communication
- Communicating with Men and Women
- Communication Mystery
- Communication Review
- Communication Skills for Emerging Leaders
- Effective Listening
- Facilitation Skills
- Getting the Most out of Your PowerPoint Presentation
- Grammatical Refresher
- How to Conduct Meetings
- How to Develop and Deliver Dynamic Presentations
- Informal Report Writing
- Interpersonal Communication
- Nonverbal Communication
- Presentational Speaking
- Professional Business Writing
- Supervisor Communication Skills
- Writing Business Letters
- Writing Effective Memos/Emails
- Writing Technical Information
Effective Listening
Session Format:
One 4-Hour Session
Introduction
Poor listening skills can result in inefficient workplace behavior and can cause businesses to lose millions of dollars every year. Participants in this training session will develop effective listening skills designed to help employees respond to these needs.
Objectives
The participant will learn: (1) their personal listening styles, (2) to inventory their listening styles, (3) effective nonverbal skills for the workplace, and (4) special skills in active listening to improve both team and interpersonal communication.
Content Outline
- Listening needs in the workplace
- Standardized listening test
- Nonverbal aspects of listening
- Simulations
- Listening role in effective communication skills in the workplace
Who Should Attend
This seminar is intended for managers, supervisors, supervisory trainees, and employees involved in teams or work groups.
