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Western Kentucky University

CWD: Courses: Communication in the Workplace

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Professional Business Writing

Session Format:

One 4–Hour Session


Knowledge of standard usage and conventions of writing (mechanics of capitalization and punctuation) is essential in all business writing. Often the important content of a written communication is overlooked because of errors in these categories. Making writers aware of these elements can reflect favorably on a company’s image.


The participant will learn: (1) the mechanics of punctuation, capitalization and spelling as they apply to business writing, (2) how to eliminate grammatical errors, (3) most commonly misused punctuation marks, (4) shortcuts to improve spelling, (5) most commonly confused words, (6) tips on capitalization, and (7) steps to better proofreading.

Content Outline

  • Using an editor’s checklist and symbols
  • Avoiding business writing clichés
  • Practice editing to make writing concise

Who Should Attend

This seminar is intended for any employee required to write letters, memos, reports or other documents as part of his/her job.

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 9/25/14