Skip to main content
Western Kentucky University

CWD: Courses: Management and Supervisory Training

Print this page

Coaching Conversations

Session Format:

4 Hours Total (One 4-Hour Session)


Coaching skills can be applied to a variety of situations. The most common situations involve the "big picture" view of identifying a satisfying life path and the narrower view of improving performance in specific areas. This course reviews some of those basic situations and then expands upon them to give participants a chance to practice applying the skills in different situations.

The focus of this course is on establishing the context of a situation, then allowing the participants a chance to practice or evaluate a portion of a coaching session.


The participant will learn to: (1) identify the four steps of a coaching session and how they are applied in various contexts, (2) recognize the correct application of inquiry and advocacy in a coaching session and, (3) apply basic coaching techniques to coaching for: performance improvement, career development, training for specific skills and coaching a business team.

Content Outline

  • An Overview of Coaching
  • Conducting a Coaching Session
  • Communication Skills:
  • Communication Techniques: Inquiry and Advocacy
  • Coaching for Performance Improvement
  • Coaching for Career Development
  • The Career Coaching Process
  • Conversation: Finding Your Passion
  • Conversation: Setting SMART Goals
  • Coaching for Training Specific Skills
  • Implementing the Steps to Effective Coaching
  • Brainstorming Around a Task
  • Coaching Techniques
  • Action plan

Who Should Attend

This seminar is intended for managers, supervisors, and team leaders.

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 9/24/14