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Western Kentucky University

CWD: Courses: Management and Supervisory Training

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Coaching Conversations

Session Format:

4 Hours Total (One 4-Hour Session)

Introduction

Coaching skills can be applied to a variety of situations. The most common situations involve the "big picture" view of identifying a satisfying life path and the narrower view of improving performance in specific areas. This course reviews some of those basic situations and then expands upon them to give participants a chance to practice applying the skills in different situations.

The focus of this course is on establishing the context of a situation, then allowing the participants a chance to practice or evaluate a portion of a coaching session.

Objectives

The participant will learn to: (1) identify the four steps of a coaching session and how they are applied in various contexts, (2) recognize the correct application of inquiry and advocacy in a coaching session and, (3) apply basic coaching techniques to coaching for: performance improvement, career development, training for specific skills and coaching a business team.

Content Outline

  • An Overview of Coaching
  • Conducting a Coaching Session
  • Communication Skills:
  • Communication Techniques: Inquiry and Advocacy
  • Coaching for Performance Improvement
  • Coaching for Career Development
  • The Career Coaching Process
  • Conversation: Finding Your Passion
  • Conversation: Setting SMART Goals
  • Coaching for Training Specific Skills
  • Implementing the Steps to Effective Coaching
  • Brainstorming Around a Task
  • Coaching Techniques
  • Action plan

Who Should Attend

This seminar is intended for managers, supervisors, and team leaders.

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 Last Modified 9/24/14