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Western Kentucky University

CWD: Courses: Management and Supervisory Training

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Coaching

Session Format:

One 4-Hour Session

Introduction

Coaching can be described as instructing, directing, or prompting the movements of employees toward specific goals and is becoming a standard in today’s companies. Coaching also ensures the transfer of knowledge and application of skills when employees return to their jobs after completing training. The coaching process is therefore an important aspect of reinforcing training programs.

Objectives

The participant will learn: (1) to prepare an employee for coaching, (2) to explain the goals and objectives of the workplace shared by the supervisor and employee, (3) to apply coaching skills by facilitating practice, (4) to create a positive atmosphere, (5) to have employees explain their perceptions of the goals, and (6) to follow up and follow through on the coaching process.

Content Outline

  • Positive expectation in the workplace
  • The coaching process
  • Myths & realities about coaching
  • Assess effectiveness of the coaching component
  • Translate those needs into specific behavioral objectives
  • Use principles of ensuring the transfer of knowledge and application of skills
  • Teaching team members to coach

Who Should Attend

This seminar is intended for managers, supervisors, and/or supervisory trainees, and team leaders responsible for assisting employees.

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 Last Modified 9/24/14