Western Kentucky University

CWD: Courses: Management and Supervisory Training

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How to Conduct Internal Investigations

Session Format:

One 4-Hour Session


One of the keys to successful investigations is the ability to be consistent, thorough and fair with every investigation.  Following a plan helps ensure success. According to the Society for Human Resource Management, the average time to initiate an investigation is 2.1 days and 6.7 days to complete. This course provides a framework for determining who and how investigations should occur.


The participant will learn to: (1) recognize common situations that lead to investigations, (2) develop a systematic approach to planning and carrying out investigations, (3) understand the legal issues that affect internal investigations, (4) avoid lawsuits that may arise from conducting investigations improperly, (5) respect employees’ privacy while collecting all the information you need, and (6) maintain documentation and records so they can stand up in court if necessary.

Content Outline

  • How to begin an investigation
  • Elements of an investigation plan
  • The human side of the investigation
  • Understanding the legal issues
  • The interview process

Who Should Attend

This seminar is intended for managers, supervisors, and those involved in making personnel decisions.

 Last Modified 7/22/13