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Western Kentucky University

CWD: Courses: Management and Supervisory Training

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Managing for Results Without Authority

Session Format:

 

Introduction

Networking and relationships are becoming more important as companies recognize that employees need to become more mentally involved in their work (decision-making/problem-solving). A key difference in this approach is that leaders are expected to get work accomplished with employees over which they may have no formal authority.

Objectives

The participant will learn: (1) the difference between leadership and management, (2) the key difference between a ‘control’ versus a ‘commitment’ management strategy, (3) how to create a collaborative work environment that emphasizes results over process, (4) how to use persuasion to foster greater loyalty and dedication within your employees, and (5) how to get those outside your department/company to help you in achieving work objectives.

Content Outline

  • Getting ‘outsiders’ to help in accomplishing goals and objectives
  • The difference between a leader and a manager
  • The difference between control and commitment
  • Using leadership and work styles to your advantage
  • Credibility: The key to being influential and persuasive
  • Collaboration: The importance of focusing on outcomes

Who Should Attend

This seminar is intended for anyone in the organization who is responsible for getting results even when they do not have any formal authority over those who must help them achieve those results.

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 Last Modified 9/25/14