Western Kentucky University

CWD: Courses: Team and Employee Development

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Team Building

Session Format:

One 4-hour session


In today’s complicated workplace, teams are more critical than ever. The skills needed to become a great team member are so important to the success of any organization. This course examines the different elements of functioning teams.


The participant will learn to: (1) establish well-defined goals and clear priorities, (2) designate clear roles and duties, (3) allow team goals to override individual goals, (4) minimize unproductive competition and work collaboratively, (5) deal with conflict effectively, (6) listen to varying points of view, (7) practice open and frequent communication, and (8) build trust and morale within the team.

Content Outline

  • Team characteristic assessment
  • Effective and ineffective teams
  • The importance of diversity
  • Assertive communication
  • Constructive feedback

Who Should Attend

This seminar is intended for managers, supervisors, team leaders, and team members.

 Last Modified 7/22/13