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Western Kentucky University

CWD: Courses: Team and Employee Development

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Team Decision Making


The team approach is based on the premise that collective input results in better decision–making and places a value on the generation of different approaches to a problem. Conflict is an integral part of this process. Team members must recognize that differences of opinion are beneficial and that in discussing these differences the best course of action will make itself apparent. "Groupthink" occurs in teams where there is pressure to agree, not to disagree. Groupthink is counterproductive. This session will teach participants how to overcome the effects of groupthink and begin functioning as a team again.


The participant will learn: (1) how to create a team environment which will decrease the chances that groupthink will occur, (2) how to recognize when groupthink is interfering with efficient and productive team functioning, and (3) how to recognize five proven strategies for reducing the influence of groupthink.

Content Outline

  • Brief introduction to the team decision-making process
  • Groupthink: what it is and why it occurs
  • Symptoms of groupthink: "red flags" that signal a problem
  • How to minimize the influence of groupthink on team decision–making
  • Strategies for getting and keeping the team on track

Who Should Attend

This seminar is intended for managers, supervisors, team leaders or team members, and those involved in the team approach.

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 Last Modified 9/25/14