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Western Kentucky University


Saturday classes at the Bowling Green campus will proceed as scheduled. Use caution and watch for slick spots on roads and walks.

Residence Halls remain open until noon Saturday. Bemis & Barnes have space for those who need to stay longer. Visit WKU Housing & Residence Life for more information.

The high school regional basketball tournament games have been rescheduled for Friday/Saturday. Follow WKU News for the latest updates. #WKUAlert


CWD: Training Consortium of South Central Kentucky

Training Consortium Certificate Programs

Principles of Quality Management Certification

Requirements: Complete the five core courses (in bold print) and 28 hours of elective courses (in italics). Electives must include at least three of the five core-related areas.

Core Courses

  • Quality Commitment: A Philosophy for Success
  • Introduction to SPC
  • Introduction to Total Quality Management
  • Problem Solving
  • Team Concepts

Related Electives

  • Dealing with Change in the Workplace
  • Adapting to a Changing Environment
  • Pre-SPC Math (students must have basic math skills to take Intro to SPC)
  • Fundamentals of Statistics (students must have a basic knowledge of statistics to take Intro to SPC)
  • Review of Control Chart Construction and Analysis
  • Kaizen Management
  • Total Quality Management for Front Line Employees
  • Total Quality Management for Managers
  • Quality Circles
  • Fact Based Decision Making
  • Team Consensus Building
  • Team Decision Making
  • Facilitation Skills
  • Effective Team Meetings
  • Resolving Team Conflicts
  • Team Dynamics
  • Team Goals and Objectives
  • Team Leadership

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 Last Modified 9/25/14