Skip to main content
Western Kentucky University

CWD: Training Consortium of South Central Kentucky

Training Consortium Certificate Programs

Principles of Quality Management Certification

Requirements: Complete the five core courses (in bold print) and 28 hours of elective courses (in italics). Electives must include at least three of the five core-related areas.

Core Courses

  • Quality Commitment: A Philosophy for Success
  • Introduction to SPC
  • Introduction to Total Quality Management
  • Problem Solving
  • Team Concepts

Related Electives

  • Dealing with Change in the Workplace
  • Adapting to a Changing Environment
  • Pre-SPC Math (students must have basic math skills to take Intro to SPC)
  • Fundamentals of Statistics (students must have a basic knowledge of statistics to take Intro to SPC)
  • Review of Control Chart Construction and Analysis
  • Kaizen Management
  • Total Quality Management for Front Line Employees
  • Total Quality Management for Managers
  • Quality Circles
  • Fact Based Decision Making
  • Team Consensus Building
  • Team Decision Making
  • Facilitation Skills
  • Effective Team Meetings
  • Resolving Team Conflicts
  • Team Dynamics
  • Team Goals and Objectives
  • Team Leadership

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 
 Last Modified 9/25/14