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Division of Finance and Administration - Shipping & Receiving

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 Shipping & Receiving

Promoting EXCELLENCE, Delivering SERVICE

WKU Shipping & Receiving provides the University with a centralized location for dispatching of FedEx, UPS and all freightliners. We utilize the WKU 3 digit delivery codes uniquely assigned to each department to serve our campus more effectively. Shipping & Receiving also provides moving assistance for campus departments. We strive to accomplish these duties so that all packages, inbound or outbound, and all move requests are handled in a professional manner that emphasizes the importance of customer service. We realize that customers shape our relationship with the University community and we will continue to provide service at a level that is nothing less than excellent.

To ship packages off campus by FedEx or UPS please submit a pick up request form online for FedEx by 1:30 pm and UPS by 3:00 pm in order to be dispatched that day. 


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  Pick-Ups

To avoid delays in the delivery process, please have the shipper include the following:

Your Name -- Department -- WKU -- Address

It is our duty to pick-up packages for shipment off-campus. For urgent matters, please call ahead of time to allow our staff ample time to retrieve the package.

Pick-Up Times:

UPS - before 3:00 p.m.

Federal Express - have at the Shipping Office by 1:30 p.m.

RPS - 11:00 a.m.

When shipping item(s) off-campus:

1. Prepare the package for shipment by putting it in a box and labeling it with a "Ship To" and "Return" address.

2. Fill out the online request Pick-Up Form, and we will be notified automatically via email to retrieve the package.

3. Should you fail to fill out the on-line Pick-Up Request Form, you are required to fill out a hard copy manually.


Packages

Upon receiving a package that does not belong in your area, please call to have it returned.

Packages are opened in the event that the "Ship To" address is insufficient.

If incorrect deliveries continue to be made to your area due to the relocation of faculty or staff, please tell the delivery person. The appropriate changes will be made to avoid any further inconveniences.


 

Quick Links

Shipping & Receiving Forms

FAQ's


Contact Shipping and Receiving

1906 College Heights Blvd., #11099
Service Supply Building
Bowling Green, KY  42101-1099
(270) 745-4262

Contact us

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 Last Modified 6/2/16