Skip to main content
Skip to main content

Missing Information

Missing Financial Aid Documents

 

You’ve likely landed here because we need additional information from you to complete the financial aid process. 

Item(s) needed can be found on the “Missing Information Letter” sent to you or by logging in to your Topnet account as follows:

  • Once logged in to Topnet, click on Financial Aid link  

  • Click on Eligibility link

  • Select appropriate aid year and hit Submit (unsatisfied “Missing Financial Aid Documents” will be displayed)

Locate your specific item(s) on the chart below for detailed instructions.       
 
 
APP -Copy of official Birth Certificate
Your U.S. citizenship must be confirmed. Submit a copy of your original birth certificate to the Department of Student Financial Assistance by faxing to (270) 745-6586 or sending an email attachment to fa.help@wku.edu. Include your WKU ID on the document, and if your current name is different than the name on the birth certificate, also include your new name. For questions, email fa.help@wku.edu.
APP -Proof from loan agency that account is not in default
The National Student Loan Data System flagged your account as in default on a student loan. If you are no longer in default, present proof to the Department of Student Financial Assistance from the loan agency that the default has been resolved. If you are still in default, you can contact your lender and make arrangements to rehabilitate your loan. Contact information for your lender can be found by logging into the National Student Loan Data System.
APP -Answer to “Drug Conviction?” unclear; call Fin Aid
You either reported on the FAFSA that you had a conviction for possessing or selling illegal drugs or you left that question blank. Complete the Student Aid Eligibility Worksheet for Question 23 that was sent to you with your Student Aid Report (SAR). If you did not receive the Worksheet, you can find it here.  Follow the instructions for making any necessary corrections to your FAFSA or email Department of Student Financial Assistance at fa.help@wku.edu for assistance.
APP -Add’l info may be needed due to irregular enroll issue
Due to having what is considered an unusual enrollment history, your enrollment history must be reviewed by the Department of Student Financial Assistance before eligibility can be determined. You will be contacted if any additional information is needed. 
APP -Loan discharge; contact Financial Aid
WKU has been notified that you are either currently in the process of applying for or have received a Total and Permanent Disability (TPD) discharge of a federal student loan or that one or more of your federal student loans have been discharged based on a determination by the Department of Veterans Affairs that you are unemployable due to a service-connected disability. If you are in the process of applying for a TPD discharge, receiving additional federal student aid may affect your eligibility for a TPD discharge. If you have already received a TPD discharge, you must meet additional eligibility requirements to receive further federal student aid. Depending on when you received a TPD discharge, receiving additional federal student aid may affect your ability to keep your discharge.
Whichever situation applies to you, you will soon receive another email from the Department of Student Financial Assistance containing instructions on what you must do in order to receive another federal student loan, or to report that you do not wish to borrow a federal student loan for the current academic year.  Contact information is included in the email in case you have additional questions. 
APP -Copy of front & back of Green Card to confirm eligibility
Your status as an eligible noncitizen must be confirmed. The general requirement for eligible noncitizens is that they be in the U.S. for other than a temporary purpose with the intention of becoming a citizen or lawful permanent resident. If you meet this requirement, please return to www.fafsa.ed.gov, log in using your FSA ID, and check your Student Aid Report (SAR).  If your Alien Registration Number (ARN) was not entered correctly, click ‘Make Corrections,’ enter the correct ARN, and press ‘Submit’ so your FAFSA will be updated.
If your ARN is entered correctly on the SAR, please present proof of your citizenship status to Department of Student Financial Assistance. Either bring the original document to the Department of Student Financial Assistance, fax it to (270) 745-6586, or send an email attachment to fa.help@wku.edu. If you fax or email a copy, you must also download the Citizenship Affidavit and send the completed, notarized form with the copy of your document.
If you answered Question 14 on the FAFSA incorrectly, return to www.fafsa.ed.gov and correct your answer. For questions, email fa.help@wku.edu.
APP -Certificate of Naturalization or Citizenship
Your claim of being a U.S. Citizen must be confirmed.
If you are not a U.S. citizen, return to www.fafsa.ed.gov, log in using your FSA ID, and click ‘Make Corrections.’ Correct your answer to Question 14 as it pertains to your status and, if necessary, provide your Alien Registration Number in Question 15. Press ‘Submit’ so your FAFSA will be updated.
If you are a U.S. Citizen, present proof of your citizenship to the Department of Student Financial Assistance. Either bring the original document to the Department of Student Financial Assistance, fax it to (270) 745-6586, or send an email attachment to fa.help@wku.edu. If you fax or email a copy, you must also download the Citizenship Affidavit and send the completed, notarized form with the copy of your document. For questions, email fa.help@wku.edu.
In addition to providing your citizenship document to WKU, please visit your local SSA office to update their database with your status as a U.S. citizen.
APP -Potential issue due to prior loans borrowed
The National Student Loan Data System flagged your account due to a potential issue with a Stafford loan or Pell grant. Please return to www.fafsa.ed.gov, log on using your FSA ID, and click on the link ‘View or Print Your SAR.’ Scroll to the Comments Section of the Student Aid Report and review all entries there.
If this alert is due to an overpayment, follow the comment’s instructions to resolve the issue. If the comment indicates there is a name discrepancy, contact the Department of Student Financial Assistance at (270) 745-2755 to determine what is needed to resolve the issue.
APP -Add’l info may be needed to resolve an issue on account
WKU received an alert from the Department of Education. Typically, this is due to a student filing bankruptcy after defaulting on a Stafford loan, making the student ineligible for financial aid. If this situation does not apply to you, please contact the Department of Student Financial Assistance at (270) 745-2755 so we may discuss your situation.
APP -Confirm registration status with Selective Service
The Selective Service System (SSS) could not confirm that you are registered with them. All males between the ages of 18 and 25, with a few exceptions, must register with SSS, preferably within 30 days of their eighteenth birthday. To see if you are exempt from registering with SSS click here . If you are between the ages of 18 and 25 and have not registered with SSS (and are not exempt from registering), you must do so to qualify for federal financial aid. Either register online at www.sss.gov, complete a registration card at your local post office, or correct your FAFSA.
If you choose to correct your FAFSA, go to www.fafsa.ed.gov, log on using your FSA ID, and click ‘Make Corrections.’ Click the ‘Register me’ block at Question 22 and press ‘Submit’ so your FAFSA will be updated.
If you choose to register with SSS online, print and submit your confirmation to the Department of Student Financial Assistance. Fax to (270) 745-6586 or send an email attachment to fa.help@wku.edu. Include your WKU ID on the document.
If you choose to register with SSS by mail, you will receive a Registration Acknowledgement Card in the mail. Fax or email a copy of the card to the Department of Student Financial Assistance.
If you are over age 25, but did not register with SSS between the ages of 18 and 25 (and were not exempt from registering), and are a U. S. citizen or an eligible noncitizen living in the U.S. before turning 25, you must request a Status Information Letter (SIL) from SSS. Submit a copy of the SIL to the Department of Student Financial Assistance for review. We will contact you if any additional information is needed.
If you are an eligible noncitizen and were 26 or older when you first entered the U.S., you must provide the Department of Student Financial Assistance with the following documentation: proof of birth date on a passport, birth certificate, or U.S. driver’s license or state ID, and proof of immigration date into the U.S. from an entry date stamp on the I-94 form or in the passport, or a letter from the USCIS indicating the entry date. For questions, email fa.help@wku.edu.
APP -Copy of original Social Security Card
The name listed on your FAFSA cannot be confirmed by the Social Security Administration (SSA). Submit a copy of your social security card to the Department of Student Financial Assistance by faxing to (270) 745-6586 or sending an email attachment to fa.help@wku.edu.
If your SSN or name are incorrect on the FAFSA, please return to www.fafsa.ed.gov, log in using your FSA ID, and ‘Make a Correction.’ However, if your SSN and name are correct on the FAFSA, you should contact the SSA at 1-800-772-1213 or www.socialsecurity.gov  to make sure they correct their records.
APP –Add’l info is needed concerning VA, contact Fin Aid
On Question 50 of the FAFSA, you answered that you are a veteran of the U.S. Armed Forces. However, the VA did not confirm this. To qualify as a veteran, you must meet the following criteria: (1) have engaged in active duty (including basic training) in the U.S. Armed Forces, or are a National Guard or Reserves enlistee who was called to active duty for other than state or training purposes, or were a cadet or midshipman at one of the service academies, (2) were released under a condition other than dishonorable, and (3) are not a veteran now but will be one by June 30th of the current academic year.
You cannot claim veteran status if you (1) have never engaged in active duty (including basic training) in the U.S. Armed Forces, (2) are currently an ROTC student or a cadet or midshipman at a service academy, (3) are a National Guard or Reserves enlistee activated only for state or training purposes, (4) were engaged in active duty in the U.S. Armed Forces but released under dishonorable conditions, or (5) you are currently serving in the U.S. Armed Forces and will continue to serve through June 30th of the current academic year.
If you answered Question 50 incorrectly, please return to www.fafsa.ed.gov, log in using your FSA ID, click on ‘Make Corrections,’ and update Question 50 to ‘NO.’ You will be required to enter parental information on the FAFSA, if you have not already done so, and to provide a parent signature. Press ‘Submit’ so your FAFSA will be updated.
If you feel you answered Question 50 correctly, provide the Department of Student Financial Assistance with the Member 4 copy of your DD 214. Fax to (270) 745-6586 or send an email attachment to fa.help@wku.edu. Your DD 214 must confirm that you were released from active duty for other than training purposes and for other than dishonorable reasons. If you meet these requirements, the Department of Student Financial Assistance will take the necessary actions to clear this flag on your account.
APP -Add parent info to FAFSA or speak to Fin Aid counselor
You indicated that you have a special circumstance that may allow you to exclude parental information.  You should speak with a Financial Aid Counselor to determine if you meet the conditions for consideration as an independent student. If so, you will be asked to complete an Appeal for Independent Status Form, submit a letter documenting your situation, and provide letters from two responsible adults who are aware of your situation (i.e. guidance counselor, physician, clergy).   
APP -Gender on FAFSA doesn’t match Admissions record
The gender listed on your FAFSA does not match your WKU Admissions record. Please contact the WKU Admissions Office at 270-745-2551 to confirm that your gender is accurate, or to have them correct any discrepancies in your Admissions record. If WKU has accurate information, then you will need to update the information on your FAFSA. Please return to www.fafsa.ed.gov, log in using your FSA ID, and ‘Make a Correction.’ Press ‘Submit’ so your FAFSA will be updated.
APP -Last name on FAFSA doesn’t match Admissions record
The last name listed on your FAFSA does not match the WKU Admissions record. Contact the WKU Admissions Office at 270-745-2551 to confirm that your last name is accurate, or have them correct any typographical errors in your Admissions record. If WKU has accurate information, then you made an error when filling out the FAFSA. Please return to www.fafsa.ed.gov, log in using your FSA ID, and ‘Make a Correction.’ Press ‘Submit’ so your FAFSA will be updated.
APP -First name on FAFSA doesn’t match Admissions record
The first name listed on your FAFSA does not match the WKU Admissions record. Contact the WKU Admissions Office at 270-745-2551 to confirm that your first name is accurate, or have them correct any typographical errors in your Admissions record. If WKU has accurate information, then you made an error when filling out the FAFSA. Please return to www.fafsa.ed.gov, log in using your FSA ID, and ‘Make a Correction.’ Press ‘Submit’ so your FAFSA will be updated.
APP -Birthdate on FAFSA doesn’t match Admissions record
The date of birth listed on your FAFSA does not match the WKU Admissions record. Contact the WKU Admissions Office at 270-745-2551 to confirm that your date of birth is accurate, or have them correct any typographical errors in your Admissions record. If WKU has accurate information, then you made an error when filling out the FAFSA. Please return to www.fafsa.ed.gov, log in using your FSA ID, and ‘Make a Correction.’ Press ‘Submit’ so your FAFSA will be updated.
APP -Discrepancy in FAFSA info; contact Financial Aid
Pertinent information on your FAFSA does not match university records. Often this alert appears when the degree program listed on your FAFSA differs from the university degree program to which you’ve been admitted (such as listing a Graduate degree on the FAFSA when you are not yet admitted to the WKU Graduate College). However, the alert can also appear for other reasons. Please contact the Department of Student Financial Assistance at 270-745-2775 for guidance in resolving this issue.
APP -Contact Fin Aid if student/parent displaced from work
You indicated that you (or a parent) are a dislocated worker. Your aid will be processed on the information originally submitted. You should speak with a Financial Aid Counselor to determine if a re-evaluation would render a change in your aid eligibility.
APP -Correct errors on FAFSA per Student Aid Report
The federal processor was unable to validate your FAFSA because of errors or missing information. Often this is due to a missing student or parent e-signature but can also be caused by other errors. Please return to www.fafsa.ed.gov, log in using your FSA ID, and review the Comments Section on your Student Aid Report (SAR). ‘Make a Correction’ on your FAFSA to resolve the errors. Press ‘Submit’ so your FAFSA will be updated. For assistance, please contact a FAFSA representative at 800-433-3243.
APP -Request for re-evaluation extenuating circumstance
You have requested re-evaluation of your eligibility for financial aid due to extenuating circumstances. In the event additional information is needed, you will be contacted.
APP -No parental Info on FAFSA
You indicated that parental information could not be provided on the FAFSA. As a dependent student you are required to include parental information before your eligibility can be determined. If you are unable to obtain parental information and would like to be considered for the unsubsidized loan only, please speak to a Financial Aid Counselor regarding next steps.
CNS -See email to submit fall study abroad agreement
Please submit to your host school the study abroad consortium agreement that was emailed to you. After the host school completes it in full, please submit to tiffany.denton@wku.edu.
CNS -See email to submit spring study abroad agreement
Please submit to your host school the study abroad consortium agreement that was emailed to you. After the host school completes it in full, please submit to tiffany.denton@wku.edu.
CNS -See email to submit summer study abroad agreement
Please submit to your host school the study abroad consortium agreement that was emailed to you. After the host school completes it in full, please submit to tiffany.denton@wku.edu.
CNS -See email to submit winter study abroad agreement
Please submit to your host school the study abroad consortium agreement that was emailed to you. After the host school completes it in full, please submit to tiffany.denton@wku.edu.
CNS -Submit transcript of study abroad fall grades
After your grades for the term have been received, please submit your official transcript from your host school to the Department of Student Financial Assistance. We will forward the transcript to the WKU Transfer Center.
CNS -Submit transcript of study abroad spring grades
After your grades for the term have been received, please submit your official transcript from your host school to the Department of Student Financial Assistance. We will forward the transcript to the WKU Transfer Center.
CNS -Submit transcript of study abroad summer grades
After your grades for the term have been received, please submit your official transcript from your host school to the Department of Student Financial Assistance. We will forward the transcript to the WKU Transfer Center.
CNS -Submit transcript of study abroad winter grades
After your grades for the term have been received, please submit your official transcript from your host school to the Department of Student Financial Assistance. We will forward the transcript to the WKU Transfer Center.
CNS -Completed agreement for fall from visiting school
You have submitted a consortium request for the fall semester. If the consortium request is incomplete, you will be sent an email advising you of additional information needed. Once the consortium request is complete, you will be sent a consortium agreement that will need to be forwarded to your visiting school for completion. Questions can be directed to fa.consortium@wku.edu.
CNS -Completed agreement for spring from visiting school
You have submitted a consortium request for the spring semester. If the consortium request is incomplete, you will be sent an email advising you of additional information needed. Once the consortium request is complete, you will be sent a consortium agreement that will need to be forwarded to your visiting school for completion. Questions can be directed to fa.consortium@wku.edu
CNS -Completed agreement for summer from visiting school
You have submitted a consortium request for the summer semester. If the consortium request is incomplete, you will be sent an email advising you of additional information needed. Once the consortium request is complete, you will be sent a consortium agreement that will need to be forwarded to your visiting school for completion. Questions can be directed to fa.consortium@wku.edu
CNS -Hold for fall grades from visiting school
An official transcript that includes your consortium grades for the fall semester is needed. If you decided not to take classes at another college/university or began classes at another college/university but dropped them, please indicate this in an email and send it to fa.consortium@wku.edu. Please include your name and WKU ID and indicate that you are emailing in reference to a grade hold. You will also need to provide the date your classes were dropped at the visiting school.
CNS -Hold for spring grades from visiting school
An official transcript that includes your consortium grades for the spring semester is needed. If you decided not to take classes at another college/university or began classes at another college/university but dropped them, please indicate this in an email and send it to fa.consortium@wku.edu. Please include your name and WKU ID and indicate that you are emailing in reference to a grade hold. You will also need to provide the date your classes were dropped at the visiting school. 
CNS -Hold for summer grades from visiting school
An official transcript that includes your consortium grades for the summer semester is needed. If you decided not to take classes at another college/university or began classes at another college/university but dropped them, please indicate this in an email and send it to fa.consortium@wku.edu. Please include your name and WKU ID and indicate that you are emailing in reference to a grade hold. You will also need to provide the date your classes were dropped at the visiting school. 
CNS -Consortium Enrollment Waiver Form
You have submitted a consortium request, but do not appear to be enrolled for the current semester. If you plan to enroll at WKU, once enrolled, please email fa.consortium@wku.edu including your name and WKU ID. If you do not plan to enroll in classes at WKU this semester, please complete a Waiver of Enrollment Form, found on your TopNet account under the Financial Aid tab. On this form, you will need to explain briefly why you are not taking any classes at WKU this semester but are asking WKU to award financial aid for classes taken at another college/university. 
CNS -Completed Agrmnt Form Fall On Demand courses
You have submitted an On Demand Agreement Form for the fall semester. If the form is incomplete, you will be sent an email advising you of additional information needed. Once the form is complete, it will be processed when the On Demand tuition charge(s) have been placed on your student billing account. 
CNS -Completed Agrmnt Form Spring On Demand courses
You have submitted an On Demand Agreement Form for the spring semester. If the form is incomplete, you will be sent an email advising you of additional information needed. Once the form is complete, it will be processed when the On Demand tuition charge(s) have been placed on your student billing account. 
CNS -Completed Agrmnt Form Summer On Demand courses
You have submitted an On Demand Agreement Form for the summer semester. If the form is incomplete, you will be sent an email advising you of additional information needed. Once the form is complete, it will be processed when the On Demand tuition charge(s) have been placed on your student billing account. 
LOAN -Complete Loan Entrance Counseling 
You have accepted a student loan as part of your financial aid package. As a first time borrower, you are required to complete Loan Entrance Counseling before loan proceeds can be disbursed. 
LOAN –Close to aggregate loan limit, must be reviewed
You appear to be close to or have exceeded your aggregate loan limit. If you have met or exceeded your aggregate loan limit, you may not be eligible for additional federal assistance. Your eligibility for additional federal assistance will be reviewed by the Department of Student Financial Assistance. 
LOAN -Complete Master Promissory Note 
You have accepted a student loan as part of your financial aid package. You are required to complete a Master Promissory Note before loan proceeds can be disbursed. 
LOAN -Master Promissory Note for Perkins Loan
You have been offered a Perkins loan as part of your financial aid package.  You are required to complete a Master Promissory Note before loan proceeds can be disbursed.  The Perkins Loan Office will contact you regarding this requirement. 
LOAN -Disclosure Statement for Perkins Loan
You have been offered a Perkins loan as part of your financial aid package.  You are required to complete a Disclosure Statement before loan proceeds can be disbursed.  The Perkins Loan Office will contact you regarding this requirement. 
MISC -Student will graduate in December, HOLD AID
According to our records, you are expected to graduate in December. If financial assistance was awarded to you for the spring semester, the aid will be cancelled. If you intend to enroll in the spring semester in a second undergraduate program or in a graduate program, please contact fa.help@wku.edu so your aid can be re-evaluated. 
SAP -Appeal for Title IV Fin Aid Form for fall
You indicated you did not make satisfactory academic progress due to extenuating circumstances. Please submit the appeal form along with supporting documentation to the Department of Student Financial Assistance. If additional information is needed, you will be contacted.   
SAP -Appeal for Title IV Fin Aid Form for spring
You indicated you did not make satisfactory academic progress due to extenuating circumstances. Please submit the appeal form along with supporting documentation to the Department of Student Financial Assistance. If additional information is needed, you will be contacted.   
SAP -Appeal for Title IV Fin Aid Form for summer
You indicated you did not make satisfactory academic progress due to extenuating circumstances. Please submit the appeal form along with supporting documentation to the Department of Student Financial Assistance. If additional information is needed, you will be contacted.   
SAP -Academic Plan for fall
Students on an approved financial aid appeal are required to meet with a Financial Aid Counselor to complete an academic plan. To schedule an appointment, please log into your TOPNET account, click the financial aid tab near the top. Then select 'SAP Academic Plan Appointment Scheduler' from the red letter menu. From there you can click 'Schedule an Appointment' to pick the time that best suits your schedule. 
SAP -Academic Plan for spring
Students on an approved financial aid appeal are required to meet with a Financial Aid Counselor to complete an academic plan. To schedule an appointment, please log into your TOPNET account, click the financial aid tab near the top. Then select 'SAP Academic Plan Appointment Scheduler' from the red letter menu. From there you can click 'Schedule an Appointment' to pick the time that best suits your schedule. 
SAP -Academic Plan for summer
Students on an approved financial aid appeal are required to meet with a Financial Aid Counselor to complete an academic plan. To schedule an appointment, please log into your TOPNET account, click the financial aid tab near the top. Then select 'SAP Academic Plan Appointment Scheduler' from the red letter menu. From there you can click 'Schedule an Appointment' to pick the time that best suits your schedule. . 
SAP -Complete SAP Counseling
Students on financial aid warning status must complete SAP Counseling before federal financial aid can be disbursed. To complete SAP Counseling log into TOPNET and select the financial aid tab. SAP Counseling will be available within the Financial Aid Status option.
SAP -Warning/Probation -Review Eligibility
Please contact the Department of Student Financial Assistance at 270-745-2755 for additional information. 
VA -Complete VA Educational Benefits App
In order to receive VA Educational benefits, you must submit an application to the Department of Veterans Affairs if you have not already done so. The application can be submitted through the online application portal, VONAPP, located at www.gibill.va.gov. For more information about applying for your benefits, please contact the Department of Veterans Affairs at 1-888-442-4451 or the VA Office at WKU at 270-745-3772. 
VA -Copy of Birth Certificate
Students applying for the Dependent Educational Assistance Program (Chapter 35) must submit a copy of their birth certificate to the Department of Veterans Affairs. The birth certificate can be turned into the VA Office at WKU for submission. For more information call 270–745-3732. 
VA -Copy of Change Form (to Form C)
In order to have an accurate record of your graduate degree requirements, please contact your graduate advisor and have him/her complete a Change Form to your Form C. The advisor can then submit the Change Form to the VA Office at WKU. For more information call 270-745-3772. 
VA -Copy of VA Certificate of Eligibility
Upon receipt of the Certificate of Eligibility from the Department of Veterans Affairs, you must submit a copy to the VA Office at WKU. For more information, please call 270-745-3772. 
VA -Fall Certification Request 
After registration in courses for the fall semester, you must complete the Veteran Certification Request Form, found on your TopNet account, under the Financial Aid tab. For more information call 270-745-3772. 
VA -Spring Certification Request 
After registration in courses for the spring semester, you must complete the Veteran Certification Request Form, found on your TopNet account, under the Financial Aid tab. For more information call 270-745-3772. 
VA -Summer Certification Request
After registration in courses for the summer semester, you must complete the Veteran Certification Request Form, found on your TopNet account, under the Financial Aid tab. For more information call 270-745-3772. 
VA -Winter Certification Request 
After registration in courses for the winter semester, you must complete the Veteran Certification Request Form, found on your TopNet account, under the Financial Aid tab. For more information call 270-745-3772. 
VA -Deferment Form
Your Deferment Form has been processed. For more information call 270-745-3732. 
VA -Copy of Degree Program from Advisor for VA
Since you are pursuing a second degree, the VA Office at WKU needs a hard copy degree program outlining the course requirements before certification can be made to the Department of Veteran Affairs.  For more information call 270-745-372. 
VA -Copy of Form C (Graduate Degree Program)
Please contact your graduate advisor and have them complete a Form C outlining your graduate course work for the graduate program you are pursuing. Your graduate advisor needs to submit a copy of the Form C to the VA Office at WKU before your certification to the Department of Veterans Affairs can be submitted. 
VA -Copy of Notice of Basic Eligibility for VA
A copy of your Notice of Basic Eligibility is required by the VA Office at WKU. For more information call 270-745-3732. 
VA -Complete orientation
Complete the appropriate orientation at www.wku.edu/veteran/vaorientation.php in order to start the process of certification to the Department of Veterans Affairs. If you need information regarding which orientation to complete, you can call the VA Office at WKU at 270-745-3732. 
VA -Transcript from visiting school must be sent to Admissions
Since you are taking a course at a visiting school and plan to transfer the credit to WKU, please have an official copy of your transcript sent to the Admissions Office at WKU. The transcript needs to be sent AFTER grades are posted for the semester. For more information call 270-745-3732. 
VER –Reverification with KHEAA Verify
Please contact KHEAA Verify at 855-272-8771 for assistance with reverification. A student’s FAFSA must be reverified when:
  • a processing error is found during a Quality Control review,
  • the student asks for reverification due to a reporting error, or
  • the student was verified in the fall term based on estimated tax data associated with an IRS Tax Filing Extension but must be reverified using actual tax data before spring aid can be disbursed.
VER –Submit documents to KHEAA Verify
To be considered for federal student aid programs, such as Pell Grant and Stafford loan, the accuracy of your FAFSA must be   verified. Contact KHEAA Verify at 855-272-8771 with all verification questions.
  • Register with MY KHEAA at http://kheaaverify.com. Parents of dependent students must also register.
  • Submit all verification documents to KHEAA Verify via secure document upload, fax, or email. Fax: 502-696-7230. Email: verification@kheaa.comDo not submit documents to WKU.
  • Monitor your MY KHEAA account often. After comparing your documents with the FAFSA, KHEAA Verify may request additional information to resolve conflicting data. 
  • If your FAFSA contains errors, KHEAA Verify will submit the necessary corrections, which may change the EFC number. Your financial aid award will be based on the reprocessed FAFSA results.
  • When your MY KHEAA status shows Verification Complete, allow up to 2 weeks for WKU to post your financial aid ‘Award Offer’ on TopNet and to email your official award notification.
WORK -Background Check for employment
You will receive an email from employment@wku.edu with instructions to create an account and give your consent for the background check to be completed. This must be completed before you may begin work. 
WORK -Provide docs to verify identity/work elig
You must provide documentation of your eligibility to work in the U.S. before you begin work.  Acceptable forms of documentation may be found here (page 9). All documents must be original. We cannot accept photocopies, faxes, or emailed documents.
WORK -Will receive email to submit I9
Once the background check is processed, reviewed, and approved, you will receive an email from employment@wku.edu with instructions to create an account and complete section 1 of the Federal I-9 form. This must be completed before you may begin work. 
WORK - K-4 Form for Student Employment
This form can be printed from here, completed, and returned to Potter Hall Room 338. This must be completed before you may begin work.
WORK -W-4 Form for Student Employment
This form can be printed from here, completed, and returned to Potter Hall Room 338. This must be completed before you may begin work. 
WORK -WSOT Form for Student Employment
This form can be printed from here, completed, and returned to Potter Hall Room 338. This must be completed before you may begin work.

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 
 Last Modified 5/9/17