- Rights of Patients
- Governance
- Administration
- Quality of Care Provided
- Quality Management Improvement
- Clinical Records and Health Information
- Infection Prevention and Control and Safety
- Facilities and Environment
- Anesthesia Services
- Surgical & Related Services
- Pharmaceutical Services
- Pathology & Medical Laboratory Services
- Diagnostic & Other Imaging Services
- Other Professional & Technical Services
- Health Education and Health Promotion
| I.D. | Chapter | Evidence | Notes |
|
3.A |
Administration |
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|
3.A.1 |
Administration |
Policies are enforced through delegation & employee/supervisor relationships. |
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3.A.2 |
Administration |
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3.A.3 |
Administration |
WKUHS incorporates findings from QI studies, Patient Satisfaction surveys, Surveillance and orther monitoring activities when developing strategic plans, goals and objectives. |
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|
3.A.4 |
Administration |
In conjunction with EHS and other university departments, WKUHS works to ensure compliance with applicable laws and regulations. |
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3.A.5 |
Administration |
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3.A.6 |
Administration |
Financial documentation and reports are handled by WKUHS's Office Coordinator and Assistant Director for Business Operations. |
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3.A.6.a |
Administration |
|
See 3.A.6 |
|
3.A.6.b |
Administration |
See 3.A.6 |
|
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3.A.6.c |
Administration |
|
See 3.A.6 |
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3.A.6.d |
Administration |
|
See 3.A.6 |
|
3.A.7 |
Administration |
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|
|
3.A.8 |
Administration |
WKUHS follows university purchasing policies. |
|
|
3.A.9 |
Administration |
Health Services is a function of the University's Finance and Administration Division. |
|
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3.A.10 |
Administration |
WKU follows the Ky. State University Model Schedule for record management. |
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3.A.11 |
Administration |
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3.A.12 |
Administration |
WKUHS maintains an electronic health records system that allows us to collect and report data as necessary to meet the needs of our organization. Staff are expected to respect the IT resources used to perform these activities. |
|
|
3.A.12.a |
Administration |
|
See 3.A.12 |
|
.i |
Administration |
|
See 3.A.12 |
|
.ii |
Administration |
|
See 3.A.12 |
|
.iii |
Administration |
|
See 3.A.12 |
|
3.A.13 |
Administration |
|
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3.A.14 |
Administration |
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|
3.B |
Administration |
WKUHS follows university policies in addition to maintaining appropriate internal policies and procedures. |
|
|
3.B.1 |
Administration |
See 3.B |
|
|
3.B.2 |
Administration |
See 3.B |
|
|
3.B.3 |
Administration |
New employees receive training from WKUHS & Human Resources. |
|
|
3.B.3.a |
Administration |
See 3.B.3 |
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3.B.3.b |
Administration |
See 3.B.3 |
|
|
3.B.3.c |
Administration |
See 3.B.3 |
|
|
3.B.4 |
Administration |
|
Employee evaluations are performed annually with a review of job descriptions. |
|
3.B.5 |
Administration |
|
See 3.B |
|
3.B.6 |
Administration |
Human Resources periodically reviews compensation for all departments and at the request of the supervisor. |
|
|
3.B.7 |
Administration |
See 3.B |
|
|
3.B.8 |
Administration |
See 3.B |
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|
3.B.9 |
Administration |
See 3.B |
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|
3.C |
Administration |
|
WKUHS maintains programs for infection prevention and employee safety as required by OSHA regulations with consideration of recommendations from CDC and other national health care quality organizations. |
|
3.C.1 |
Administration |
See 3.C |
|
|
3.C.2 |
Administration |
See 3.C |
|
|
3.C.3 |
Administration |
See 3.C |
|
|
3.D |
Administration |
See 3.C |
|
|
3.D.1 |
Administration |
See 3.C & D |
|
|
3.D.1.a |
Administration |
See 3.C & D |
|
|
3.D.1.b |
Administration |
See 3.C & D |
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|
3.D.1.c |
Administration |
See 3.C & D |
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3.D.1.d |
Administration |
See 3.C & D |
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3.D.1.e |
Administration |
See 3.C & D |
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3.D.2 |
Administration |
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3.D.3 |
Administration |
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3.D.4 |
Administration |
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3.E |
Administration |
Employee safety education and training is done in conjunction with university departments including Human Resources, Environmental Health & Safety and others as required by law. |
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|
3.E.1 |
Administration |
See 3.E |
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|
3.E.2 |
Administration |
See 3.E |
|
|
3.E.3 |
Administration |
See 3.E |
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|
3.F |
Administration |
See 3.E |
|
|
3.G |
Administration |
|
WKU Human Resources maintains the university's Worker's Compensation program. |
|
3.H |
Administration |
|
Patients are encouraged to take our satisfaction survey. Aggregate survey results and outlier responses are reported to the Executive Director and reviewed by the appropriate committees. |
|
3.I |
Administration |
WKUHS follows financial aid, payroll and other applicable policies and processes for employing students and allowing postgraduate trainees to shadow our providers. |
