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Western Kentucky University


WKU offices in Bowling Green will open at 10 a.m. Friday. Classes Friday remain canceled and campuses in Glasgow, Owensboro and Elizabethtown/Ft. Knox remain closed Friday. Saturday classes in Bowling Green will proceed as scheduled. Here is a link to the University’s attendance policy during adverse weather conditions. Use caution and watch for slick spots on roads and walks. 

Residence Halls remain open until noon Saturday. Bemis & Barnes have space for those who need to stay longer. Visit WKU Housing & Residence Life for more information.

The high school regional basketball tournament games scheduled for Wednesday night were canceled. Games will be rescheduled for Friday/Saturday. Follow WKU News for the latest updates. #WKUAlert

Maintenance Request

maintenance request

Maintenance can be reported by anyone at any time. To submit maintenance issues, please follow the steps below to create an account in InSite.

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Submit Requests Online

InSite by Sodexo

WKU Students and Staff can submit maintenance requests online using the InSite System.

To Create a User ID for the First Time:

  1. Go to the InSite System Website
  2. Specify "I am NOT a Member of Maintenance Connection" and click OK.
  3. When prompted for a connection key, enter: 67676044
  4. Fill out the member profile information page and click OK
    • Use your WKU email to sign-up
    • Member ID Format: First Initial + Last Name
    • Password must be at least 6 characters
  5. Once you finish the sign up process, you will receive an email stating that you need approval.
  6. You will receive another email when your account has been processed.

*It is very important that you remember your username and password. Three attempts utilizing the wrong password will permanently lock you out of the system.

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For repairs concerning the data connection, contact ResNet (270) 745-7000

For repairs to the cable, call (270) 745-6819

For repairs to the telephone line, contact WKU telecommunications at

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 Last Modified 9/24/14