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Western Kentucky University

IT Division - Accounts

TopperMail Implementation Overview & Schedule

The general implementation plan is to convert all active Students and Alumni WKU email accounts to the TopperMail platform in late December so users can access their new account in early January. We anticipate Winter Term students will be some of the first to access their TopperMail accounts in early January 2011. As the 2011 Spring term start draws closer (Jan 24, 2011), more and more students will access their TopperMail accounts. We are going to provide a scaled up Help Desk capability (more people answering Help Desk calls) during this ramp up period in January.

NOTE: After the conversion, we will forward email sent to your old "wku.edu" address to your new "topper.wku.edu" address for some reasonable period of time. Your new email address will be automatically updated in all WKU systems like Banner, Blackboard, TopNet, WKU Portal, etc but you will need to update any non-WKU systems or services where you used your "wku.edu" email address with your new "topper.wku.edu" address.

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Note: documents in Excel format (XLS) require Microsoft Viewer,
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Note: documents in Word format (DOC) require Microsoft Viewer,
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Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
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Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
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 Last Modified 9/25/14