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IT Division - Adobe Connect - Announcements



Are you ready to ... Connect?  Workshop Jan. 20th

Due to Weather, the January 20th Workshop was postponed.

Join Information Technology staff to see how you can utilize video conferencing technologies.  Also, be one of the first to see and learn about the new Lecture Capture system for classrooms: Mediasite!

Sessions include: 

Adobe Connect for Engaging Students, BlackBoard, Room Based Video Conferencing, MediaSite for Classrooms, Adobe Connect for Webinars/Meetings, Connecting It All Together, & Hands On Technology.

When:    Wednesday, January 20, 2015                      Time:  8:30 am – 3:30 pm

Location:  Mass Media & Technology Hall, Room 250 (Remote Connections Available Upon Request)

Pre-Registration Required Through:  WKU IT Training


Lunch Will Be Provided at Fresh Foods, DSU

Co-Sponsored By:  Communication Technologies and Academic Technology


Adobe Connect Pro Upgrade 9.5


Adobe Connect Pro (ACP) will be upgraded to version 9.5, scheduled for Dec. 16, 2015.  ACP will not be available during the installation of the upgrade.  The upgrade date has been set for Dec. 16th, beginning @ 8:00 a.m. with a 24 hour maintenance window to complete the upgrade.  A notification email will be sent when the Adobe Connect Pro upgrade is complete and service is restored.

Read our PDF to learn about the enhancements in ACP version 9.5

If you would like to review any of the recent changes to Adobe Connect, you can register for an ACP Refresher Course on January 13th on the IT Training calendar.

If you need assistance after the upgrade, during the holiday break, please call the IT Helpdesk at 270-745-7000 and leave a message.  Your call will be returned shortly. 


Email Functions Restored

There has recently been an error with the 'Send Invitations' function when creating a new meeting.  This and all other email functions within Adobe Connect Pro have been restored.  

When you are creating a meeting room, if you select an access other than 'Anyone who has the URL for the meeting can enter the room', you will be prompted on the last page to send invitations to participants.

meeting room access


After you have selected individuals to invite to your room, you will be given the opportunity to send invitations and specify which groups you wish to send the invitations.  Adobe Connect Pro will use your email address when sending the email to the participants.  You do not need to be logged into Outlook client for this to work.

send invitations





Chrome Incompatibility

The Adobe Connect Add-in is currently not working with newer versions of Chrome, when the room is using the Share pod to display documents or computer.  Please see PDF for more information.




Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 2/16/16