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Western Kentucky University

IT Division - Adobe Connect - Self-Help

Welcome to the Adobe Connect Pro Self-Help Website


This self-help website has been divided into Host & Participant resources.  You can find information from getting started creating your meeting room, specific information to managing the various pods during the meeting, and the functions you have after a meeting has completed.


If you have questions that you do not see answered here or in FAQs, please email and we will be happy to assist you.


Host Self-Help Topics

Audio/Video Setup

BlackBoard - How to Populate Classes into ACP

Enable Microphone or Video Rights for Participants



Save a Meeting Room as a Template



  • Prepare Mode
  • Presenter Area
  • Breakout Rooms


Participant Self-Help Topics

  • Accessing Your Adobe Class Session
  • How to Login from BlackBoard
  • Request Microphone by Using Raise Hand Status

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 4/1/15