IT Division - IVS Audiovisual

Audiovisual Technical Support Center

The Audiovisual Technical Support Center is WKU’s call center for Interactive Video Classes, Classroom Technology, Desktop Video Conferencing, and all other A/V Technology throughout the WKU campus. The support center provides basic customer support by documenting your problems, trouble-shooting (IVS classes), and helpdesk case tracking.

 

Hours

Fall and Spring Semesters

• The A/ V Technical Support Center operates Monday – Friday (some Saturdays, depending on class schedule), 8:00 am – 8:00 pm (Fall and Spring Terms).

Winter and Summer Semesters

• Winter and Summer Terms, operating hours are 8:00 am – 4:30 pm or when IVS classes are in session.

 

Support Provided:

• IVS Classrooms/IVS Conference Rooms
• Desktop Video Conferencing (Adobe, Skype, etc.)
• Classroom Technology (projectors, document cameras, speakers, classroom computers, etc.)
• Other A/V Technology

 

Contact

For questions or problems relating to A/ V across WKU, please call the Audiovisual Technical Support Center at 270-745-3809. We will take your information and route your case to the appropriate technical personnel.