Western Kentucky University

IT Division - IVS Audiovisual

Audiovisual Technical Support Center

The Audiovisual Technical Support Center is WKU’s call center for Interactive Video Classes, Classroom Technology, Desktop Video Conferencing, and all other A/V Technology throughout the WKU campus. The support center provides basic customer support by documenting your problems, trouble-shooting (IVS classes), and helpdesk case tracking.

 

Hours

Fall and Spring Semesters

  • The A/ V Technical Support Center operates Monday – Friday (some Saturdays, depending on class schedule), 8:00 am – 8:00 pm (Fall and Spring Terms).

Winter and Summer Semesters

  • Winter and Summer Terms, operating hours are 8:00 am – 4:30 pm or when IVS classes are in session.

 

Support Provided:

  • IVS Classrooms/IVS Conference Rooms
  • Desktop Video Conferencing (Adobe, Skype, etc.)
  • Classroom Technology (projectors, document cameras, speakers, classroom computers, etc.)
  • Other A/V Technology

 

Contact

For questions or problems relating to A/ V across WKU, please call the Audiovisual Technical Support Center at 270-745-3809. We will take your information and route your case to the appropriate technical personnel.

Cool Metal Medical Bag

 

Announcements

Annual Lab Print Allocation

The 2014-2015 academic year's free lab print allocation is available to use beginning August 11.

New Chief Information Technology Officer

IT has a new person, but a familiar face, in charge of the division.

Systems Status

Impaired or Limited AccessCATV
View Systems Status

Upcoming Training

Date Time Title
9/39:00amOUCampus CMS Training
9/49:30amBlackboard Assessments Workshop
9/43:00pmIntroduction to Tegrity


Contact Helpdesk



Feedback

If you have feedback about the IT website, please use our Website Feedback Form.

 Last Modified 4/2/14