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Western Kentucky University
EMERGENCY ALERT SYSTEM:

WKU WEATHER ALERT:

Due to the impending winter weather, WKU Owensboro will close at noon today (Wed., 3/4).

WKU Glasgow evening classes that begin at 5 pm today will be canceled and the WKU Glasgow campus will close at 7 pm.

WKU Elizabethtown-Fort Knox campus will close today at 3 pm and will remain closed Thurs., Fri, and Sat., March 5-7.

Should inclement weather make travel hazardous, residence halls will remain open until Saturday. Follow WKU Housing & Residence Life for updates.

The high school regional basketball tournament games scheduled for tonight have been canceled. Games will be rescheduled for Friday/Saturday.

Follow WKU News for the latest updates. #WKUAlert.

IT Division - Live Chat Support

WKU IT Chat Support

We recommend using WKU Chat for requests such as:

  • Configuring email settings and Outlook tips
  • Password resets
  • Account requests
  • Subscribing/unsubscribing from mailing lists

There are some limitations to be aware of:

  • WKU Chat requires both Java and Flash to run.
  • No mobile chat clients exist.
  • If you are having trouble getting the chat client to run, we recommend calling the IT Helpdesk at 270-745-7000 or submitting an online request.

Chat support is temporarily closed.

Chat Support Hours

Day Hours (Central Time)
Monday 7:30 am - 5:00 pm
6:00 pm - 8:00 pm
Tuesday 7:30 am - 5:00 pm
6:00 pm - 8:00 pm
Wednesday 7:30 am - 5:00 pm
6:00 pm - 8:00 pm
Thursday 7:30 am - 5:00 pm
6:00 pm - 8:00 pm
Friday 7:30 am - 5:00 pm
6:00 pm - 8:00 pm
Saturday 8:30 am - 6:00 pm
Sunday 12:30 pm - 6:00 pm

Systems Status

Impaired or Limited AccessCATV
Impaired or Limited AccessTopnet
View Systems Status

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 Last Modified 3/4/15