Please fill out the form below and click "Chat with a Representative" to chat with us.If you are having trouble getting the chat client to run, we recommend calling the IT Helpdesk at 270-745-7000 or using the Service Catalog.
We recommend using chat for requests such as:
- Configuring email settings and Outlook tips
- Password resets
- Account requests
- Subscribing/unsubscribing from mailing lists
Not all requests can be effectively addressed via chat and may result in a ticket creation for the IT Helpdesk team to contact you via phone or remote assistance.
|All Systems are OK|
Chat Support Hours
|Day||Hours (Central Time)|
|Monday||7:30 am - 7:00 pm|
|Tuesday||7:30 am - 7:00 pm|
|Wednesday||7:30 am - 7:00 pm|
|Thursday||7:30 am - 7:00 pm|
|Friday||7:30 am - 7:00 pm|
|Saturday||12:30 pm - 6:00 pm|
|Sunday||12:30 pm - 6:00 pm|
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Note: documents in Word format (DOC) require Microsoft Viewer,
Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,