WKU IT Chat Support
We recommend using WKU Chat for requests such as:
- Configuring email settings and Outlook tips
- Password resets
- Account requests
- Subscribing/unsubscribing from mailing lists
There are some limitations to be aware of:
- WKU Chat requires both Java and Flash to run.
- No mobile chat clients exist.
- If you are having trouble getting the chat client to run, we recommend calling the IT Helpdesk at 270-745-7000 or submitting an online request.
Chat is temporarily unavailable while the IT Helpdesk has a department-wide meeting.
Chat Support Hours (Summer 2013)
| Day | Hours (Central Time) |
|---|---|
| Monday | 7:30 am - 5:00 pm |
| Tuesday | 7:30 am - 5:00 pm |
| Wednesday | 7:30 am - 5:00 pm |
| Thursday | 7:30 am - 5:00 pm |
| Friday | 7:30 am - 5:00 pm |
| Saturday | 12:30 pm - 5:00 pm |
| Sunday | Closed |
Systems Status
 | All Systems are OK |
