Academic Technology provides student computer labs, faculty support for instructional technology, support for the Blackboard system, assistance to departments running specialized computer labs, Technology Resource Center, and technology training for WKU faculty, staff, and students.
The Communication Technologies Department provides and maintains a comprehensive voice and video communications system utilized to service the needs of Western Kentucky University faculty, staff, students, and correspondents.
Enterprise Applications and Programming
Enterprise Applications and Programming provides programming services for many of the administrative systems on campus such as: Banner, BSR, TopNet, InfoView, and OU Campus. Our staff of application programmers and web developers are committed to serving your technology needs and providing enterprise programming services.
Enterprise Systems installs, maintains, secures, and supports the servers and storage for most of the major systems on campus. These include faculty/staff email, the WKU web server, the myWKU portal, Banner, Blackboard, and many more. A professional staff of systems administrators, database administrators, security specialists, and operations personnel works to maximize uptime, protect data, and administer accounts for each of these systems. Hosted systems for campus departments are available; please contact us for details.
Technical Support Services
Technical Support Services is dedicated to serving the Western Kentucky University community by providing technology support to all faculty, staff, students, alumni, and affiliates. The department makes every effort to provide high quality services necessary to meet the strategic goals of the University.
Office of Chief Information Technology Officer
The Information Technology Division will continue to place specific emphasis on the use of information technology in student learning, faculty teaching, and staff productivity.
What support is offered, and how do you request it, over the holiday? Click the heading to learn more.
Support for the latest version of Office for Mac coming in 2016 .Click the heading to learn more.
|All Systems are OK|
|11/30||2:00pm||OU Campus CMS Training|
|12/3||1:00pm||Adobe Connect Pro Training Workshop|
|12/8||9:00am||Adobe Connect Pro Training Workshop|
Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.
Note: documents in Excel format (XLS) require Microsoft Viewer,
Note: documents in Word format (DOC) require Microsoft Viewer,
Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,