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IT Division - IT Helpdesk

IT Helpdesk

The Information Technology Helpdesk serves as a single point of contact for technology support and can be reached in a variety of ways.

Need Help Now?

      Telephone – Call 270-745-7000.

      Chat – Connect live online.

      Self-Help – Search knowledge base for known solutions.

      Service Catalog – Submit a form to request assistance online.

      Password Reset – Lookup account information and reset passwords.

      Remote Assistance – Initiate screen sharing (requires single-use code from IT).

Additional Information

      Operating Hours – View normal and holiday schedules.

      Student Application – Apply for student employment.

      Twitter – Follow @WKUIT for latest information and alerts.


Wireless Upgrades

Recent WKU Wifi Upgrades

Password Sharing

Not only is it a bad idea to share your passwords with others, it is also against University policy.

Systems Status

Upcoming Training

Date Time Title

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 8/17/16