After numerous requests over the years WKU Information Technology has standardized video surveillance for the University and established a model to provide state of the art services to the campus community. These services are commonly used as a component of a well-designed security plan but that is not their sole application and can be used in several other ways to enhance operations. These services typically consist of:
- An initial discussion of client needs/requirements and overview of services.
- A detailed survey of the location(s) being discussed.
- Estimate of the project costs.
- Implementation of the solution via a fully end-to-end managed project.
- Ongoing maintenance and monitoring* of the system.
Several departments and organizations at the University have already contracted with WKU-IT to obtain these services with much success. If you have a need for video surveillance services, please contact us by placing a case with the WKU-IT Helpdesk. An IT representative specializing in this service will promptly be in contact with you. If you feel your request is sensitive in nature, please contact Jeppie Sumpter by email at email@example.com to initiate the discussion.
*Note that WKU-IT is not responsible for the viewing of the video being captured either live or recorded. Viewing of the video is the client’s or client delegates’ responsibility. WKU-IT monitors system “health” to ensure it is operating properly.
Please contact the Helpdesk for more information.
Technical Support Services is excited to announce the re-branding of our ResNet operations to the WKU community as TopperTech.
Technical Support Services is excited to announce a new program that allows departments to procure a gently used desktop computer for a reasonable cost.
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