Courses for Management & Supervisory Training:
The Art of Influencing Others
One 4–Hour Session
“Influencing” is the ability to win others to your way of thinking, to get people to like you, to be persuasive, and to be able to change people’s minds without resentment. The purpose of this class is to teach people the skills they need so that others will want to grant them the power to affect outcomes. Also, in this class the group will discuss qualities that influential people have and participants will have an opportunity to assess themselves in these areas.
The participant will learn to: (1) build rapport and develop genuine relationships (2) improve communication skills, including verbal and nonverbal messages, to be more effective with others, and (3) recognize common barriers to communication.
- How to build rapport
- Identify common communication filters
- How to use your power and influence to influence others
- Use your influence to resolve conflicts
Who Should Attend
This seminar is intended for management teams, team leaders, and supervisors.