Courses for Management & Supervisory Training:
4 Hour Total
When an employee is promoted to a supervisory position, he/she is delegated the responsibility of managing people. Basic supervisory techniques are changing. This session will focus on leadership style, critical when directing employees, the basic expectations and the differences between the past and new basics in leadership.
The participant will learn: (1) basic supervision styles, concepts, and issues, (2) origins of supervisory and management concepts, (3) requirements for change, flexibility, and team effort, (4) things a supervisor should and shouldn’t do, (5) to create a positive climate for worker performance, (6) the difference between leadership and management, (7) how to be perceived as a leader, (8) leadership styles and how to develop them, (9) to diagnose situations and apply the most effective style, and (10) to set different expectations for different people.
- Introduction of leadership concepts
- Behavioristic approach
- The excellence model
- The personality type model
- What happened in the past
- What leadership is and is not
- Diagnosis of leadership styles
- Use of leadership styles
- Setting expectations for employees
Who Should Attend
This seminar is intended for new or experienced supervisors, supervisory trainees, or mid to upper level management personnel.