If your card is lost or stolen, be sure to contact the ID Center to have your card deactivated ASAP! You can call (270) 745-2417, come by DSU 2125, or use the wku.managemyID.com site to deactivate the card. You may purchase a replacement card for $20 (this will automatically have all of your old card’s balances and privledges encoded on it and will automatically deactivate your old card).
If your card has been damaged due to normal wear and tear, bring it in (all the pieces if it is broken), and you will receive a free replacement (only one free replacement per year allowed). However, if your card has been cut, hole-punched, or suffers from any visible misuse(as decided by ID Center staff), replacements can be purchased for $20.
Cardholders are only allowed to keep one active card in their possession at a time.
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