WKU IT Chat Support
We recommend using WKU Chat for requests such as:
- Configuring email settings and Outlook tips
- Password resets
- Account requests
- Subscribing/unsubscribing from mailing lists
There are some limitations to be aware of:
- WKU Chat requires both Java and Flash to run.
- No mobile chat clients exist.
- If you are having trouble getting the chat client to run, we recommend calling the IT Helpdesk at 270-745-7000 or submitting an online request.
After clicking the "Chat Now" button below, you will be prompted to enter your Name and WKU ID. If available, a consultant will be with you momentarily.
Chat Support Hours (Summer 2014)
|Day||Hours (Central Time)|
|Monday||8:00 am - 5:00 pm
|Tuesday||8:00 am - 5:00 pm
|Wednesday||8:00 am - 5:00 pm
|Thursday||8:00 am - 5:00 pm|
|Friday||8:00 am - 5:00 pm|
|Saturday||12:30 pm - 5:00 pm|