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Western Kentucky University

IT Division - Computer Repair

Computer Repair

Employees may have their computers repaired by the IT Division.  Please see the sections below for information.

Desktop Support

Desktop Support provides hardware and software technical assistance with university owned, computers that meet minimum standards for support. Desktop Support also provides warranty support for Dell and Apple brand computers that are covered by a valid parts and/or labor warranty, and hardware support for printing and imaging devices meeting minimum standards for support. Desktop Support only services university owned hardware that is supported in the IT Support Standards. University owned hardware is generally indicated by the device having a WKU inventory asset tag attached.

Announcements

WKU IT is on Twitter

Follow @wkuIT on Twitter for announcements, facts, and helpful hints on all things IT at WKU.

Self-Help Knowledge Base

You may now be able to solve your technical issue or question using our Knowledge Base. Click the heading to learn more.

Systems Status

Planned OutageNetwork Infrastructure
Under InvestigationOther

Upcoming Training

Date Time Title
9/31:00pmAdobe Connect Pro Training Workshop
9/81:30pmAdobe Connect Pro Training Workshop
9/91:00pmAdobe Photoshop CS5 - Special Effects


Contact Helpdesk


Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 
 Last Modified 8/12/15