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Western Kentucky University

IT Division - Systems Status

Systems Status

System Name Status Notes (all times listed are Central Standard Time)
Network InfrastructurePlanned OutageOn Thursday, 9/3, WKU-SECURE will be inaccessible from 5:30 am - 7:30am for maintenance.
Last Update: September 1st, 2015 3:36pm Central Time
OtherUnder InvestigationWe are currently experiencing issues regarding Microsoft Office 365 licensing, and users may be unable to download or install Office 365 ProPlus at this time. Administrators are currently investigating the issue, and we will provide updates as they become available.
Last Update: September 2nd, 2015 2:50pm Central Time
System Name Status Notes (all times listed are Central Standard Time)
Network InfrastructurePlanned OutageOn Thursday, 9/3, WKU-SECURE will be inaccessible from 5:30 am - 7:30am for maintenance.
Last Update: September 1st, 2015 3:36pm Central Time
OtherUnder InvestigationWe are currently experiencing issues regarding Microsoft Office 365 licensing, and users may be unable to download or install Office 365 ProPlus at this time. Administrators are currently investigating the issue, and we will provide updates as they become available.
Last Update: September 2nd, 2015 2:50pm Central Time
AD File/PrintAll Systems are OKNormal.
Scheduled Downtime
Advance/BSRAll Systems are OKNormal.
Scheduled Downtime
Astra Event/Course SchedulingAll Systems are OKNormal
Scheduled Downtime
Banner Finance ReportsAll Systems are OKNormal.
Scheduled Downtime
Banner FormsAll Systems are OKNormal.
Scheduled Downtime
Blackboard (Online Courses)All Systems are OKNormal
Scheduled Downtime
CATVAll Systems are OK
Departmental Computer LabsAll Systems are OKNormal.
Scheduled Downtime
E-MailAll Systems are OKNormal.
IVS Classrooms (ITV)All Systems are OKNormal.
myWKU (Portal)All Systems are OKNormal.
Scheduled Downtime
NetID AuthenticationAll Systems are OKNormal.
Software CenterAll Systems are OKNormal.
Student Technology Centers (Open Labs)All Systems are OKNormal.
Telephone SystemAll Systems are OKNormal.
TopnetAll Systems are OKNormal.
WKU InfoViewAll Systems are OKNormal.
Scheduled Downtime
www.wku.eduAll Systems are OKNormal.
System Name Scheduled Downtime
Advance/BSRApproximately 11:45 PM to 12:00 AM daily.
Astra Event/Course SchedulingApproximately 2:00 AM to 3:00 AM daily.
Banner Finance Reports1:00 AM to 5:00 AM daily.
Banner FormsApproximately 1:30 AM to 3:00 AM daily.
Blackboard (Online Courses)Blackboard may be unavailable daily between 2:25 a.m. and 3:30 a.m. (Central Time) due to system backups. Blackboard also may be unavailable due to scheduled maintenance between the hours of 5:00 a.m. and 7:00 a.m. (Central time) each morning.
myWKU (Portal)2:00 am to 6:00 am daily
Topnet1:30 AM to 3:00 AM daily.
WKU InfoView1:00 AM to 5:00 AM daily.

Date/Time of Last Update

September 2nd, 2015 2:50pm Central Time

Systems Status Information

The information provided on this page alerts you to downtimes, outages, or other issues that prevent or impair your access to various IT systems.

If you are experiencing difficulties with a particular system, you can use this site to check for alerts and other information. You should call the IT Helpdesk (270-745-7000) if you require more information or need to report a problem.

Scheduled downtimes and a description for each system are available by clicking the system's name.  You may also view all systems that have scheduled downtimes by clicking the Scheduled Downtimes tab.

Status Key
Normal Operation Normal Operation
Under Investigation Under Investigation
Impaired or Limited Access Impaired or Limited Access
Down or Inaccessible Down or Inaccessible
Planned Outage Planned Outage
What do these mean?



Important Resources




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 Last Modified 9/25/14