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IT Division - Network

Internet & Voice Connectivity

An environment the size of WKU is under constant change. These changes may range from moving a desk around and repurposing of space to complete building renovations or new building construction. With such changes also comes the need to address new technology requirements and a basic part of that is to provide data, voice, and CATV jacks where they are needed and in appropriate quantities. In concept this is simple enough, but depending on the specifics of the situation this may well involve the coordination of six or more different specialized groups. Internally we call these “Moves, Adds, Changes or “M.A.C.’s” for short.

We treat each M.A.C. as a project and assign a dedicated person to work with the client to meet their needs. Our goal is to create a single point of contact to coordinate the entire process and see it through in the quickest manner possible. This process also allows us to consolidate billing to simplify the process and reduce confusion.

If you are in a situation where you need additional data, voice/phone, or CATV outlets, or if the current location is not effective, contact the WKU-IT Helpdesk. They will assist you in creating a case for a “M.A.C.” specialist to contact you and discuss your needs.

Please contact the Helpdesk for more information at 270-745-7000.

Announcements

Windows 10 Creators Update (1703) available

The Windows 10 Creators Update is now installing on campus.

TopperTech Drop Off Deadline

Drop off deadline for 2017 Fall semester

Systems Status

Upcoming Training

Date Time Title
11/282:00pm10 Things You Didn't Know Blackboard Can Do Right Now
11/299:00amNew Faculty/Staff IT Orientation: Face-to-face
11/2911:00amMediasite User Training



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 Last Modified 3/16/17