Technically Speaking
Technically Speaking is a web series produced by consultants from the ITS Service Desk. We provide tips & tricks to make your time in front of the computer screen just a little bit easier. Episodes are streamed live, and audience participation is encouraged! If you miss a premiere, recordings will be posted here shortly after.
March 11th, 2024
Instructions for setting up the Microsoft Authenticator App on your mobile device for a WKU email account. Step by step instructions found here: https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3435 Contact the ITS Service Desk here: https://www.wku.edu/its/service-desk/
October 11th, 2023
Information on how to setup you WKU-Owned Apple Mac.
October 9th, 2023
Western Kentucky University TopperTech information for Faculty and Staff.
September 19th, 2023
Information on how to identify and protect yourself from phishing scams. For more information about phishing, check out our phishing page linked at the end of the video.
February 22nd, 2023
Setup Changes WebPage: https://www.wku.edu/its/support-standards/windows-setup-changes-fall22/ Knowledge Base Article: https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3943
January 17th, 2023
Welcome to Technical Support Services! Check out the link below to begin signing into Handshake to view our open positions. https://www.wku.edu/career/handshake/
March 10th, 2022
Western Kentucky University instructions for setting up Microsoft's Multi-Factor authentication for student email accounts and retired faculty / staff email accounts.
March 7th, 2022
In Episode 5 of Technically Speaking, we talk about the differences between WKU accounts including the creation of you WKUID, NetID, and Toppermail.
March 9th, 2019
WKU recently implemented two-factor authentication for users logging into Outlook Web Access. If you still haven't enrolled, check out this comprehensive how-to video that will walk you through the process. Your email account will thank you.
February 11th, 2019
While "Whiskers12345" might be easy to remember (and a sweet nod to your furbaby), simple passwords can leave your accounts vulnerable. Proper password management is much easier than you may think, and a few more minutes of work now can save you a LOT of grief down the road. Tune in and learn how to set ultrasecure passwords, as well as why we recommend the use of a password manager!
November 15th, 2018
We've all been there: you spend hours working on a document, only to lose it due to a failing flash drive or straight up forgetting to click "save". Few events in life are as frustrating and rage-inducing. Fortunately, adopting a few simple habits can prevent you from ever dealing with these issues again. We'll cover how to safeguard your data and much more on this episode of Technically Speaking!
October 8th, 2018
Pulling your hair out over a cluttered inbox? Tired of getting promo emails from that store you haven't shopped at in forever? Rejoice! The premiere episode of "Technically Speaking" will cover all these topics and more! Tune in for a dose of "email zen".
Need Assistance?
The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.
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