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Student Financial Assistance

Receiving Your Award Notification

Award notifications are sent each week. Beginning in March (for first-time freshmen) and mid-May (for returning WKU students) awards are made and sent for the pending academic year. All notifications are sent to students' WKU email accounts. If, for some reason, this account address is invalid, email notifications are sent to the email account a student has listed on his/her FAFSA. If no email address is available or valid, a paper award notification is mailed to the student.


Accepting Your Awards

Review your Award Notification carefully. 

Follow the email instructions for accepting or declining awarded aid (if you received a paper award notice, place a checkmark beside awards you wish to accept and return the notification promptly to our office for further processing).

If you need to make changes to accepted or declined financial aid, you may email us at fa.help@wku.edu. Be sure to include your Student ID or social security number in your email, so we can locate your account.

**NOTE: Students will receive only one award notice. Any changes to a student's offered or accepted financial aid (increases, decreases, addition, or deletions) will be posted to the student's account information on TopNet. We strongly urge all students to periodically check their TopNet account for any changes.

You may access TopNet by going to WKU's home page at www.wku.edu. Then select "Quick Links" and "TopNet." Login for "Student Services." Follow the online instructions for either creating a new account or accessing an existing account.

 ** Pell Grants, CAP Grants and KEES Scholarships will automatically be accepted for you. These cannot be accepted online.** 

Student Financial Assistance

317 Potter Hall
Western Kentucky University
1906 College Heights Blvd. #11018
Bowling Green, KY 42101-1018

Phone: 270-745-2755

Fax: 270-745-6586

Email: fa.help@wku.edu

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 Last Modified 6/28/17