Service Desk Hours
| Day | Hours (Central Time) |
|---|---|
| Monday - Friday | 7:30am - 6:00pm |
| Saturday - Sunday | Closed |
Holiday Coverage
| Event | Date | Coverage |
|---|---|---|
| Winter Break | December 15 – January 2 |
Voicemail Coverage * Closed:
|
|
Martin Luther King, Jr Day |
January 20 |
Closed |
|
Spring Break |
March 19 – 21 |
Closed |
| Memorial Day | May 26 |
Closed |
| Juneteenth | June 19 |
Closed |
| Independence Day | July 4 |
Closed |
| Labor Day | September 1 |
Closed |
| Fall Break | October 6 – 7 |
Closed |
| Thanksgiving Break | November 26 – 28 |
Voicemail Coverage * |
* Voicemail coverage means calls to 270-745-7000 will go directly to the leave voicemail prompt. ITS Service Desk employees will attempt to contact callers within 24 hours. Issues unable to resolve via the phone will route to the appropriate ITS area to address during normal university operating hours.
Need Assistance?
The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.
Some of the links on this page may require additional software to view.