• Your account will be used to sign in to WKU computer systems and services.
• WKU ITS employees will NEVER ask for your passwords.
• WKU uses Multi-factor authentication (MFA) on key IT systems.

Manage Accounts

• Official WKU email account (Exchange) used for Administrative and Academic communications.
• Part-time Staff have to request an email account be created for them. Full-time Staff, Full-time Faculty, and Part-time Faculty automatically get their email account created.
• Faculty and Staff are automatically added to the Faculty-All@wku.edu and Staff-All@wku.edu mailing lists respectively. Official University business is communicated through these mailing lists. The lists are not intended for threaded discussions, advertisements, or event announcements. Employees may not opt out or unsubscribe.
• Educate yourself about Phishing scams.

Get StartedAbout Phishing ScamsRequest Part-Time Email

• Wi-Fi is available across all WKU campuses.
  Connectivity is not guaranteed outdoors.

Connect to Wi-Fi

• Desk phones are located in some offices. If your office has assigned a phone to you submit a request/ticket to set it up and configure voicemail.

Configure Phone

• In general, WKU employees are provided with a computer.
• If an existing computer is assigned to you and you need assistance getting it setup, or you need a quote for a new computer please contact the ITS Service Desk.
• You can also review the support standards for WKU Employees.

Support Standards

• Active Directory groups provide directory services, network file, print services, and identity management. If your office does not know what group(s) you need to be added to, please contact the ITS Service Desk.

Request AccessFile Sharing Information

• iWKU features maps, bus schedules, WKU news, WKU directory, event schedule, and more.

• Microsoft Office is free for current WKU employees.
• Apple and Dell hardware and Adobe Creative Cloud discounts.
• Cellular discounts with some carriers.

Discounts & Purchasing

• TopperTech provides free laptop reservations.

TopperTech Information

• Everyone at WKU is required to practice safe computing. Failure to do so may result in disciplinary action or place you or others at risk.
• NEVER share your WKU passwords. Sharing your WKU passwords breaks WKU policy.

ITS Policies

• You are highly encouraged to enroll in our brief ITS: New Employee IT Orientation online course in Blackboard to learn all about WKU accounts, equipment, available services, and the support WKU ITS provides.