Skip to main content
Skip to main content

FAQs (Frequently Asked Questions)

PDC FAQs (Frequently Asked Questions)

Who do I call to start a renovation project?
Contact the Planning, Design and Construction (PDC) Department at 745-8708. PDC is located at the ground level of Parking Structure 1, at the rear of the Facilities Management dock area (for more detailed information, see the Contact Us page).
Why do I have to go through PDC?
It is the responsibility of the WKU Department of Planning, Design, and Construction to administer and direct all renovation and building projects on the WKU main and extended campuses. These responsibilities include coordinating with other departments and the Commonwealth of Kentucky to ensure safe, efficient, and cost effective projects. PDC is a professional service of the University and, as such, employs certified project engineers and interior designers who are trained in the programming, development, and construction of facilities.
For renovations that are expected to be $ 100,000 (or less), you can initiate a project, or request for estimate, by submitting a Project Request (PR) form.  If you have questions about filling out the form, need a blank form, or have general questions, you can always call Planning, Design and Construction at 745-8708.
Are PDC and DFM the same?
No, these departments are separate and perform different functions.
PDC is the Department of Planning, Design and Construction. PDC directs all design and project management activities and manages the design and construction program for all WKU campus locations.
DFM is the Department of Facilities Management. DFM maintains campus buildings and facilities and incorporates the Building Service Attendants (BSA), Maintenance (including HVAC, plumbing, carpentry, etc.) and Campus Services (including grounds crews).
PDC and DFM are both under the direction of Bryan B. Russell, Chief Facilities Officer Division. Both departments work closely together to create and maintain an attractive and functional facility for the WKU family and visitors.
Who do I call to check on the status of a Service Request?
To check on the status of a Project Request (PR), the best person to call is your assigned Project Manager (PM). If you have not been assigned a PM, do not know who your PM is, or have general questions, you can call the main PDC office at 745-8708.
Who will my Project Manager be?
You will be assigned a project manager based on current work loads, areas of expertise, and prior knowledge of the project scope. So, if you speak to a project manager prior to submitting a Project Request, please note that when you fill out your PR form.
Does PDC charge a fee for their services?
PDC does not charge any fees for managing Project Requests. Capital projects $600,000 or greater are charged a fee based on a scale of magnitude.
Can I get an estimate without submitting an SR?
To get an estimate for projects of $100,000 or less, you should always submit a PR as the first step. If you aren't sure about the dollar figure, you can still initiate the process in the same fashion.
Is the PR form online?
The electronic PR form (PDF) is currently located online on both the PDC and DFM sites.  You will need to fill out the form which can then be printed and sent to PDC via campus mail or scanned and e-mailed to PDC (  Please note that this form requires signatures for the Requester, the Department Head, the Dean and if necessary, the President's Cabinet.  Please obtain the required signatures (e-signature) up to and including the Dean, prior to submitting the form.
How long does it take to get an estimate?
To develop an estimate, your Project Manager will meet with you to develop a plan to meet your needs. Projects require varying degrees of research, site investigation, design, and estimating. With every project, PDC is obligated to file an Asbestos Management Request form with the WKU Environmental Health & Safety Office to ascertain if there are any hazardous materials that will be involved or disturbed by the project. This process alone can take up to 10 days. So once PDC receives your PR, you should expect about two weeks to receive an estimate for a basic scope without complications, and longer for complex projects.
How long does it take to start and complete a project?
The complexity and size of your project plays a major role in determining how long the process will take. Your Project Manager will schedule a meeting with you, gather information on your needs, develop a plan, submit the plan for review if necessary, develop and submit an estimate, await approval, encumber funds, requisition Purchase Orders and place equipment and materials orders, and schedule construction. You should discuss the specifics of your project with your Project Manager to develop a time frame. Be sure to tell your PM about deadlines and events that you need to schedule around. You should be aware that summer is a particularly busy time for Renovations. If you want your project to happen over summer, or during other academic breaks, you should contact PDC well in advance. PDC will typically announce a cutoff in mid-semester Spring for submission of PRs for consideration of summer scheduling.

Additional Topics for Explanation

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 5/9/18