Exceptional Job performance ✓Employee consistently receives praise for his/her exceptional service to the WKU
community ✓Employee acknowledges and takes pride in ownership of the day-to-day processes for
which he/she is responsible
Attendance ✓No missed/late punches ✓Zero unexcused absences for month ✓Volunteers for overtime/events
Attitude ✓Exhibits a Can-Do attitude, even under difficult/stressful circumstances
Innovative thinking ✓Finds creative ways to solve challenges, increase efficiency or lower costs
Teamwork ✓Goes out of his/her way to assist team members ✓Voluntarily pitches in to help team after their daily tasks are complete
Above and Beyond behaviors ✓Goes out of their way to solve customer requests and/or issues (within scope of service
level agreement) ✓Completes additional work/projects without being asked
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