DNS/DHCP Request

The Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) services provided by the University are critical network infrastructure components. All WKU network users utilize these services constantly and most do so without ever realizing it.

In special cases, some clients may require custom DNS or DHCP configurations for a project. For these instances, a request needs to be placed with the WKU ITS Service Desk. The request will be routed to the appropriate group and the needs evaluated on a case by case basis. While such requests are not the most common, they are not unusual either and well established procedures are in place to care for them in the most expeditious manner possible.

Please contact the ITS Service Desk for more information.

ITS Service Desk

Blackboard (Online Courses)

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Identity Management & Authentication

On Friday, January 3rd, from 6AM-8AM select authentication services are undergoing maintenance and intermittent outages are expected. This will affect logins to Topnet, my.wku.edu, Banner, and other applications. Direct logins to email, VPN, and Blackboard will not be affected.

More Information

All Other Systems Are Normal

For more details on individual systems, such as descriptions and scheduled downtimes, view the full systems status.

ITS Systems Status

Need Assistance?

The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.

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