Custom Training

A diverse workforce requires managers and team members that are skilled communicators. Our experts share proven tactics and examples of organizational, individual, and negotiation communications that can help create a  collaborative work environment.

Our experts share tips, tricks, and ways to leverage common office technology to enhance operations and increase efficiency.

Customer Service and Sales can make or break a company. WKU experts can help you refine and enhance your customer service and sales operations.

Not everyone is born to lead or knows the ins and outs of supervision. WKU experts can help you and leaders within your organization understand complex and difficult supervisory topics such as media relations, performance appraisals, strategic planning, motivating employees, disciplining employees and effective time management to help you get the most from your team. We regularly offer Supervisor Certificate and Group Leader Certificate Programs throughout our service region.

Every employee has a role in managing quality in an organization. Let WKU’s Quality experts share proven problem-solving techniques that foster an environment of continuous improvement. Take your company’s quality efforts further by asking about the impact statistics and statistical process control can have on your operations!

Beyond OSHA, there are many risk management topics that impact operations. Drug & alcohol issues, workplace violence, aggression, harassment and stress can all have negative effects on the workplace. WKU experts can provide information on mitigating the effects and addressing these issues in constructive and positive ways.