On Demand Staff

As Program Manager of Online Services, Tanya is responsible for overseeing the office of WKU On Demand, Online Student Services retention, and overseeing the Testing Center Coordinator. She is the primary contact for On Demand faculty, works closely with other WKU offices to improve and maintain On Demand procedures, coordinates office involvement in promotional events, and analyzes various On Demand reports and trends. Tanya works closely with the Online Student Services specialist to provide resources and be an advocate for current WKU online students.  Tanya began working at WKU in August 2003 where she started her career in the Bursar’s office as a Billings and Receivables Specialist. In 2010, Tanya joined DELO in the office of WKU On Demand as an Independent Learning Specialist and then the Distance Learning Coordinator. In January 2020 she was promoted to Online Program Manager, Online Services.

BIS Interdisciplinary Studies, emphasis in Business Management, 2000 WKU

WKU Staff Council- 2011-2015, 2020-present

WKU Staff Council Chair-2014-2015, 2024-2025

Online Learning Consortium (Sloan-C), 2013 – present, member 

UPCEA, member. Vice-Chair of Awards and Recognition for the MESS Network.

Bibbs, T. & Vincent, T. (2015, November). Non-term based courses: Leveraging operations for competency-based education. Presented at the Kentucky Convergence Conference, Bowling Green, KY.

Bibbs, T. & Vincent, T. (2015, November). Non-term based courses: Leveraging operations for competency-based education. Presenter for Kentucky Convergence Conference in Bowling Green, KY.

Bibbs, T., Dougherty, B., Thornton, P., Vincent, T. (October 2010). Expanding Opportunity for Service Members: Leadership, Advocacy, Policy and Practice. Workshop presented at the annual conference for the Association for Continuing Higher Education in Albuquerque, NM.

Keown S. & Vincent T. (October, 2013). May I Help You?: Customer Service Awareness. Workshop presented at the annual conference for the Association for Distance Education and Independent Learning in Bowling Green, KY. 

Dorris T. & Vincent T.  (March 2024). Supporting the Evolving Needs of Online Learners Through Holistic Success Coaching.  Presented at the 2024 UPCEA Annual Conference in Boston, MA.