Gordon Ford College of Business Staff

Operations Management

Decision Modeling

Supply Chain Management

Supply Chain Analytics

PhD, Operations Management and Manufacturing, Carnegie Mellon University, 2010

MS, Industrial Administration, Carnegie Mellon University, 2006

BS, Industrial Engineering, Bilkent Üniversitesi, 2004

Dr. Civelek’s areas of expertise are manufacturing and service operations management, queueing theory, simulation, revenue management, supply chain management, and business analytics. He applies analytics and various technical tools to examine decision-making by individuals and organizations in problems motivated by various industry applications. Before his employment at WKU, Dr. Civelek was a Visiting Assistant Professor in the Department of Industrial Engineering and Management Sciences at Northwestern University and taught Operations Research, Statistics and Discrete-Event Systems Simulation. His research has been published in a number of journals including European Journal of Operational Research, International Journal of Manufacturing Technology and Management, International Journal of Revenue Management, Annals of Management Science, and International Journal of Electronic Commerce.

"A Structural Equations Model of Emotional Intelligence and Responses to the COVID-19 Pandemic" (with A. Rahim, M. Yates, and J. Katz), Global Journal of Management and Marketing, 2022.

"A Model of Emotional Intelligence, Subjective Happiness, and Job Performance" (with A. Rahim), Applied Management Journal, 2021, 21, 82-102.

"Impact of Dependence on Single-Server Queueing Systems" (with B. Biller and A. Scheller-Wolf), European Journal of Operational Research, 2021, 290(3), 1031-1045.

"A Capacitated for a Financially Distressed Commodity Trader Making Simultaneous Operational and Financial Decisions", International Journal of Economics, Commerce, and Management, 2019, 7(5), 39-57.

"Design of Free-to-Play Mobile Games for the Competitive Marketplace" (with Y. Liu and S. Marston), International Journal of Electronic Commerce, 2018, 22(2), 258-288.