FAQ's
A student's catalog term/year is based on when the student entered Western Kentucky University as a degree-seeking student. An iCAP student should follow the undergraduate catalog that coincides with his/her catalog term/year.
Can my catalog term/year be changed?
Students should consult an advisor before changing a catalog term/year. Changing a
catalog term/year will affect all degree requirements (major, minor, and general education).
Spring, Fall—Undergraduate students may register for 19 hours without special permission.
To register for 20-21 semester hours, you must have a 3.3 GPA or special permission.
Winter—A student is permitted to enroll in a maximum of four semester hours.
Summer—A maximum of 4 semester hours in May, June I, June II and July I sessions (3-week
courses), a maximum of 6 semester hours in May, June I, June II, July I and II sessions
(4,5 or 6-week courses), a maximum of 6 semester hours in May, June I and June II
sessions (7 or 8-week courses). Overall summer maximum -- 15 semester hours.
To exceed maximum hours, students must complete the Overload Approval Form. The form can obtained through the 'Forms' link in the left navigation menu.
Diplomas are mailed approximately six to eight weeks following commencement, and Josten's will send diploma tracking information to your student email.
I graduated but have not yet received my diploma. What could be the problem?
The diploma is mailed to the address you provided on the Application for Graduation
unless you subsequently updated the address in the Office of the Registrar or on TopNet.
Diplomas are not issued if the student has outstanding obligations such as unpaid
accounts, parking fines, unreturned books to the library, etc. Contact the Office
of the Registrar at (270) 745-5411 to check on the status of your diploma.
"Student directory information" includes the student's name, address, e-mail address, telephone listing, date and place of birth, major field of study, participation in officially recognized activities and sports, weight and height of members of athletic teams, dates of attendance, enrollment status (including full-time, part-time, not enrolled, withdrawn and date of withdrawal), degree and awards received and the most recent previous education agency or institution attended by the student.
How can I restrict my directory information?
When you want any part of the directory information to remain confidential, you must
complete an official request form within the first five days of class. You can obtain
the form in the Office of the Registrar or access the form online at https://www.wku.edu/registrar/registrar_forms.php.
If you are not in Good Standing with the University, you will need to contact the Advising and Career Development Center at (270) 745-5065.
Information on obtaining Enrollment Verification can be found here: https://www.wku.edu/registrar/enrollment_verification.php.
Access TopNet:
- Enter User ID and PIN. Login
- Select Student Services, then Student Records.
- Select Final Grades.
- Enter the desired term.
- If an official report is needed, click Obtain Official Grade Report.
iCap is an acronym for Interactive Curriculum and Academic Progress. Students who entered the 2005 fall semester and thereafter can obtain personalized, interactive audits displaying progress toward a selected degree. An audit shows all the requirements needed to fulfill a major, minor or concentration and displays the transfer and WKU courses that have been used to satisfy those requirements. Students can run "What-If" audits to compare their coursework against other majors and minors.
How do I access my iCAP report?
To access your iCAP report, log in to TopNet. Under Student Services, select iCAP.
If you are eligible to run an audit, you will be prompted to follow the on screen
instructions. For more information on iCAP or to view a tutorial, go to Registrar's Office iCAP site.
You must complete a “Name Change” form. You may pick up the form in the Office of the Registrar, Potter Hall, 2nd floor. You may also access the form online at https://www.wku.edu/registrar/registrar_forms.php. The form may be mailed or faxed to us for processing. You must be currently enrolled, and you must provide one of the pieces of documentation as specified on the "Name Change" form.
Will the processing of a name change also change my name on my e-mail account or Blackboard
account?
Yes. Once your name has been changed through the Office of the Registrar, you will
need to contact IT Helpdesk at (270) 745-7000 to update your e-mail account.
You may register without penalty any time after your scheduled date up through the day prior to the first day of the term. There may, however, be periods of time when TopNet is down for maintenance.
Do I have to see my advisor before I register?
All undergraduate degree-seeking students are required to see an advisor. After you
have been advised, the advisor will release your advising hold. Provided you have
no other obligations with the university, you will be permitted to register on your scheduled
date. All associate degree-seeking students must see an advisor.
You are charged a schedule change fee of $50 per class to withdraw from a course after the drop period for that term (full or bi-term). If you are granted a schedule exception appeal to add a course, you will also be charged this $50 fee.
If my original registration for the term takes place after the sixth class day, am
I charged both a late registration fee of $50 and a schedule change fee of $50 per
class to register?
If you register after the deadline for adding a course, a schedule exception appeal
must be approved by the instructor and department head and reviewed by the Dean. If
approved, you will be charged only the late registration fee of $50. After your original
registration date, any changes made will be subject to the $50 schedule change fee.
I do not believe I should have to pay the schedule change fee. How do I appeal the
charge?
The Tuition/Schedule Change Fee Appeal Committee will review your schedule change
and determine if the fee assessed to you is appropriate. You should obtain the form
and directions for submitting an appeal to this Committee from the Office of the Registrar,
second floor, Potter Hall. Be sure to include all documented information with your
appeal.
Go to TopNet. Select TopNet Login. Enter your WKU ID and PIN or NetID and password. Click Login. From the Main Menu, select Personal Information. Select Change your PIN. Enter Old PIN, Enter New PIN; Re-enter New PIN. Click Change PIN.
How do I create my TopNet PIN?
Go to TopNet. Select TopNet Login from the menu. Follow instructions for a first-time user. Enter
your full student ID. Tab down and enter the last six digits of your ID. Click Login.
On the next page re-enter the last six digits of your ID (TopNet will tell you your
PIN has expired) and tab down to the next box. Enter a six digit number that you can
remember. Keep this PIN confidential.
I have forgotten my PIN. How do I access this information so that I can use TopNet?
Follow the directions on the TopNet home page under Forgot My PIN. A new PIN will
be assigned for you and you can then change the PIN to a number more familiar to you.
Faxed transcripts are not official; therefore, we do not fax them.
How can I obtain my official transcript?
Students may request an official transcript through the National Student Clearinghouse
or in person in the Office of the Registrar. Information on how to obtain official
transcripts can be found on the Registrar’s website, https://www.wku.edu/registrar/transcript_request.php.
How long does it take to receive my transcript?
Normally, transcripts will be mailed from our office within two working days of receiving
the request.
I have taken classes at another college. Have you received my transcript?
You may check your unofficial transcript on TopNet to see if the credits from your
transfer institution have been applied. If the credits are not showing, request that
an official transcript be sent from your transfer institution to WKU. You may do so
using https://tsorder.studentclearinghouse.org/school/select. If you have further questions, please contact the Office of the Registrar at 270-745-3351.
How can I view my unofficial transcript?
Unofficial transcripts are available online for students enrolled from the Summer
of 1990 until present. This information can be found on the Registrar’s web site by
clicking here: Unofficial Transcripts.
To withdraw from a course, you should adhere to the withdrawal dates printed in the Registration Guide for the current term. You may process your withdrawal by going to http://topnet.wku.edu/.
If it is past the deadline and I have a need to withdraw, what procedure do I follow?
Students are expected to adhere to the withdrawal deadlines. If you believe your situation
would justify an exception to the withdrawal policy, you should obtain a schedule
exception appeal form from the academic department offering the course and process
this form according to the directions on the form.
Some of the links on this page may require additional software to view.